Filing
Q1. Do I have to create a user account before I file?
A1. No. User accounts are optional. You can search or file without one.
Q2. Are there advantages to creating an account?
A2. Yes. See the user account FAQs for more information.
Q3. How do I pay for a filing?
A3. You can pay for a filing with a Visa, MasterCard, American Express, or Discover credit or debit card. Prepaid accounts set up with our office are also accepted.
For more information, see the payment FAQs.
Q4. How can I tell if my filing was successful?
A4. For all forms, the last step in the process is the payment. After your payment information has been accepted, you will see a confirmation page telling you that the filing was successful.
You can also verify that the filing is on record by searching for the debtor name in our system.
If you have a user account, you can check your filing activity to see which filings have been completed. Log in to your account, click on "My Account Home" in the menu on the left, then click on "View filing activity".
Q5. Do I have to file during business hours?
A5. No. Our filing system is available 24 hours a day, seven days a week except during routine maintenance or scheduled service interruptions. Maintenance is usually scheduled between 1:30 AM and 3:30 AM. If you have started a filing before 1:30 AM, you will need to complete it (payment submitted and accepted) before maintenance begins or your task will be interrupted.
Scheduled service interruptions occur at the end of each calendar year. Notice of year-end service interruptions can be found on our news page.